Privacy Policy

We only collect the following personal information:

• First name
• Last name
• Email Address
• Organization name

Users may voluntarily provide the following data related to tasks:

• Task name and details
• Pinned location
• Task photos

We do not require or store profile photos or any additional personal information.

We use the collected information to:

• Provide, maintain, and improve the App and its features.
• Facilitate task management within your organization.
• Communicate with you regarding updates, support, or issues related to the App.

We do not sell, rent, or share your personal information with third parties, except as necessary to:

• Comply with legal obligations.
• Protect the rights, property, or safety of TaskTrak, its users, or others.
• Collaborate with service providers who assist in operating the App (e.g., cloud storage providers). These providers are bound by confidentiality agreements and can only use your data as instructed by us.

We are committed to protecting your personal data in accordance with all applicable privacy laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the Australian Privacy Act 1988 (Cth). This section outlines our obligations and your rights under these regulations.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data in accordance with the GDPR and UK GDPR.

We process your personal data only when there is a lawful basis to do so, including:

• Performance of a Contract: To deliver services or fulfill obligations outlined in our agreement with you.
• Legitimate Interests: To enhance our services, ensure security, prevent fraud, and conduct analytics, provided these interests do not override your rights.
• Consent: When legally required, we will obtain your explicit consent before processing certain categories of personal data. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

As an EEA or UK resident, you have specific rights under the GDPR and UK GDPR, including:

• Right to Access: Obtain confirmation as to whether your data is being processed and access your personal data.
• Right to Rectification: Request the correction of inaccurate or incomplete personal data.
• Right to Erasure (“Right to Be Forgotten”): Request the deletion of your data in specific circumstances.
• Right to Restrict Processing: Request the restriction of data processing under certain conditions.
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format, and transfer it to another controller where technically feasible.
• Right to Object: Object to the processing of your personal data for specific purposes, including direct marketing.

To exercise these rights, please contact us at admin@tasktrak.com.au. We will respond to your request within the timeframes specified by the GDPR and UK GDPR, typically one month from the date of your request.

If you are located in Australia, we handle your personal data in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We take reasonable steps to ensure that your personal data is:

• Collected only for lawful and relevant purposes.
• Used and disclosed in a manner consistent with the purposes for which it was collected.
• Stored securely to prevent unauthorized access, loss, or misuse.
• Accessed or corrected upon your request, where applicable.

Under the Australian Privacy Act, you have the following rights:

• Right to Access: Request access to the personal information we hold about you.
• Right to Correction: Request that we correct any inaccurate or outdated information.
• Right to Complain: Lodge a complaint with us if you believe we have breached the APPs. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

To exercise your rights or make a complaint, please contact us at admin@tasktrak.com.au

We are committed to resolving any complaints or disputes in accordance with the applicable laws. Should you believe we have violated your privacy rights under the GDPR, UK GDPR, or Australian Privacy Act, you may lodge a complaint with the relevant regulatory authority, including:

• European Data Protection Authority for EEA residents.
• UK Information Commissioner’s Office (ICO) for UK residents.
• Office of the Australian Information Commissioner (OAIC) for Australian residents.

Your personal information may be transferred and stored in countries outside of your country of residence, including countries that may not have the same data protection laws. We ensure that such transfers are conducted in compliance with applicable data protection regulations and that adequate safeguards are in place to protect your information. These safeguards may include contractual obligations or reliance on data protection frameworks, such as the EU Standard Contractual Clauses.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Task-related data is retained for the duration of your use of the App unless you delete the tasks or your account.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is entirely foolproof, and we cannot guarantee absolute security.

TaskTrak is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy in the App. Your continued use of the App constitutes acceptance of the updated Privacy Policy.

For questions or concerns regarding this Privacy Policy, please contact us at:

ILLOURA PTY LTD
Email: admin@tasktrak.com.au